Our Terms & Conditions

Welcome to The Vitamin Shoppe. This Terms of Use Agreement (“Agreement”) sets forth the agreement between Vitamin Shoppe Industries Inc., its parent, subsidiaries and other affiliated companies (collectively, “The Vitamin Shoppe” or “we”) and each user (“you” or “user”) governing the use by you of our website (www.vitaminshoppe.ky), mobile site and all mobile apps (collectively the “Sites”). Please read this Agreement carefully before using any of the Sites. By using any of the Sites, you agree to be bound by the terms and conditions contained in this Agreement. If you do not agree to the terms and conditions contained in this Agreement, you may not access or otherwise use any of the Sites.

The terms of this Agreement may change from time to time. We will notify you of any material changes by posting a notice on www.vitaminshoppe.ky for a reasonable period of time after such changes are made, and by changing the “Last Updated” date at the top of this webpage. We encourage you to check this page periodically for any changes. Your continued use of any of the Sites following the posting of changes to this Agreement will mean you accept those changes.

In addition, when using particular services or features or making purchases on any of the Sites, you shall be subject to any posted guidelines or policies applicable to such services, features or purchases that may be posted from time to time. All such guidelines or policies are hereby incorporated by reference into this Agreement.

Copyright; Trademarks

You acknowledge that all materials on any of the Sites, including any of the Sites’ design, graphics, text, sounds, pictures, software and other files and the selection and arrangement thereof (collectively, “Materials”), are the property of The Vitamin Shoppe or its licensors, and are subject to and protected by United States and international copyright and other intellectual property laws and rights. All rights to Materials not expressly granted in this Agreement are reserved to their respective copyright owners. Except as expressly authorized by this Agreement or on any of the Sites, you may not copy, reproduce, distribute, republish, download, perform, display, post, transmit, exploit, create derivative works or otherwise use any of the Materials in any form or by any means, without the prior written authorization of The Vitamin Shoppe or the respective copyright owner. The Vitamin Shoppe authorizes you to view and download the Materials only for personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices contained in the original Materials. You may not modify or adapt the Materials in any way or otherwise use them for any public or commercial purposes. The trademarks, service marks, trade names, trade dress and logos (collectively, “Marks”) contained or described on any of the Sites (including, without limitation, The Vitamin Shoppe®, The Vitamin Shoppe Since 1977®, Bodytech®, Answers for Every Body™ and Healthy Awards® and any Marks associated with any products available on any of the Sites) are the sole property of The Vitamin Shoppe and/or its suppliers or licensors and may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of The Vitamin Shoppe and/or its suppliers or licensors. In addition, all page headers, custom graphics, button icons and scripts are Marks of The Vitamin Shoppe and may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of The Vitamin Shoppe. The Vitamin Shoppe will enforce its intellectual property rights to the fullest extent of the law.

Site Usage; Termination of Usage

You are required to establish an account on this Sites in order to take advantage of certain features of the Sites, such as making a purchase. If you provide information on any of the Sites, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by any of the Sites, and (b) maintain and promptly update such information to keep it true, accurate, current and complete to the extent the Sites facilitates such updates. If you provide any information that is false, inaccurate, outdated or incomplete, or The Vitamin Shoppe has reasonable grounds to suspect that such information is false, inaccurate, outdated or incomplete, The Vitamin Shoppe has the right to suspend or terminate your account and prohibit any and all current or future use of any of the Sites (or any portion thereof) by you.

You will create a username and password while completing the account registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify The Vitamin Shoppe of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. You agree to be responsible for all charges resulting from the use of your account on any of the Sites, including charges resulting from unauthorized use of your account prior to your taking steps to prevent such occurrence by changing your password and notifying The Vitamin Shoppe.

You agree to use this Sites only for lawful purposes, and that you are responsible for your use of and communications on any of the Sites. You agree not to post on or transmit through any of the Sites any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes others’ intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use any of the Sites in any manner that interferes with its normal operation or with any other user’s use and enjoyment of any of the Sites.

You further agree that you will not access any of the Sites by any means except through the interface provided by The Vitamin Shoppe for access to any of the Sites. Creating or maintaining any link from another website to any page on any of the Sites without the prior written authorization of The Vitamin Shoppe is prohibited. Running or displaying any of the Sites or any information or material displayed on any of the Sites in frames or through similar means on another website without the prior written authorization of The Vitamin Shoppe is prohibited. Any permitted links to any of the Sites must comply with all applicable laws, rule and regulations.

The Vitamin Shoppe makes no representation that Materials contained on any of the Sites or products described or offered on any of the Sites are appropriate or available for use in jurisdictions outside the United States, or that this Agreement complies with the laws of any other country. Visitors who use any of the Sites and reside outside the United States do so on their own initiative and are responsible for compliance with all laws, if and to the extent local laws are applicable. You agree that you will not access any of the Sites from any territory where its contents are illegal, and that you, and not The Vitamin Shoppe Parties, are responsible for compliance with applicable local laws.

This Agreement is effective unless and until terminated by either you or The Vitamin Shoppe. You may terminate this Agreement at any time, provided that you discontinue any further use of the Sites. The Vitamin Shoppe also may terminate or suspend this Agreement, at any time, without notice, and accordingly deny you access to any of the Sites, if in The Vitamin Shoppe’s sole discretion you fail to comply with any term or provision of this Agreement or your use is harmful to the interests of another user or The Vitamin Shoppe Parties. Upon any termination of the Agreement by either you or us, you must promptly destroy all materials downloaded or otherwise obtained from any of the Sites, as well as all copies of such materials, whether made under the terms of use or otherwise. The Vitamin Shoppe reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any of the Sites (or any part thereof) with or without notice.

You agree that The Vitamin Shoppe may terminate or suspend your access to all or part of any of the Sites, without notice, for any conduct that The Vitamin Shoppe, in its sole discretion, believes is in violation of this Agreement or any applicable law or is harmful to the interests of another user or The Vitamin Shoppe Parties.